Contact Us

Talk to a person

Every email is read and answered by someone on the team. Not a bot, not a ticket queue that goes nowhere.

We reply within one business day. Usually much faster.

Email

support@[DOMAIN]

What to include

Your order number, if you have one. That is all we need to find you.

Things we can sort out immediately

  • Where is my order?
  • My tracking has not updated
  • I need to change my address
  • I want to cancel
  • I want a refund
  • Will it fit my fan?

Business details

[COMPANY NAME]
[ADDRESS]
Company number: [ORG NUMBER]

Hours

Monday to Friday. Messages sent over the weekend are answered Monday morning.